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Helpful resources for pet owners

At The Critter Keeper LLC, we believe informed pet owners are happy pet owners. Explore our curated resources designed to help you provide the best care for your furry, scaly, or feathered friends. From emergency preparedness to local recommendations, we've got you covered.

SOS: Toxins!

toxins.pdf

ASPCA Animal Poison Control Center at (888) 426-4435 or the Pet Poison Helpline at (855) 764-7661. 

The "Big 5" Kitchen Toxins: 

  • Xylitol (Birch Sugar)
  • Grapes & Raisins
  • Onions, Garlic & Chives
  • Chocolate & Caffeine
  • Macadamia Nuts 

Hidden Household Hazards: 

  • Lilies (Specifically for Cats)
  • Human Medications: Ibuprofen, Tylenol, and ADHD medications (amphetamines)
  • Sago Palms
  • Ethylene Glycol (Antifreeze)

TCK Pro-Tip: If your pet ingests a toxin, do not induce vomiting unless specifically instructed by a veterinarian or Poison Control. Some substances (like bleach or certain oils) can cause more damage coming back up than they did going down.

Emergency Clinics Near You

tck emergency hospital guide.pdf

  • Emergency Veterinary Clinic of Tualatin (EVCOT)
    Address: 8250 SW Tonka St, Tualatin, OR 97062
    Phone: (503) 691-7922
    Hours: Open24 hours
  • Veterinary Emergency Group (VEG) - Hillsboro *Exotics*
    Address: 11286 NE Evergreen Pkwy, Hillsboro, OR 97006
    Phone: (503) 751-2082
    Hours: Open 24 hours
  • Dove Lewis Emergency Animal Hospital *Exotics*
    Address: 1945 NW Pettygrove St, Portland, OR 97209
    Phone: (503) 228-7281
    Hours: Open 24 hours
  • Bridgetown Veterinary Emergency + Referral
    Address: 15333 SW Sequoia Pkwy #100, Portland, OR 97224
    Phone: (503) 489-9535
    Hours: 7:00 am- 12:00 am
  • Tanasbourne Veterinary Emergency
    Address: 17400 NW Corridor Ct, Beaverton, OR 97006
    Phone: (503) 629-5800Hours: Open 24 Hours
    Hours: Open 24 Hours
  • MedVet Vancouver
    Address: 2913 NE 72nd Dr, Vancouver, WA 98661
    Phone: (360) 839-2704
    Hours: Open 24 Hours
  • Pacific Northwest Pet ER & Specialty Center
    Address: 815 SE 160th Ave, Vancouver, WA 98683
    Phone: (360) 635-5302
    Hours: Open 24 Hours

Medical Tool Kit

  • Contact Information: Keep a physical card with the phone number and address for your primary veterinarian and the local Portland emergency hospitals (download ER pdf above).
  • Digital Thermometer: Used to monitor for fever or hypothermia; ensure you have a dedicated pet-safe lubricant.
  • Wound Care: Sterile saline solution for flushing debris, chlorhexidine or povidone-iodine for disinfection, and sterile gauze pads.
  • Styptic Powder: Essential for stopping minor bleeding from "quicked" nails or broken blood feathers in birds.
  • Gloves: Protect yourself and your pet from cross-contamination.

Download the Complete Medical Kit & First Aid PDF

tck your pet's medical toolkit.pdf

 

TCK Pro Tip: The Two-Finger Cone Rule: Don't wait for the lick to happen! A cone collar is only effective if it stays on securely, but it should never cause distress or restrict breathing. Once attached, ensure you can comfortably slide two fingers between your pet's neck and the collar loop.

 

Reptile Care & Husbandry

  • Reptiles include Snakes, Lizards, Turtles and Tortoises
  • Most reptiles are ectotherms (cold-blooded): they maintain their body temperature by absorbing heat from the environment, so their body temperature changes with environmental temperature.
    •  It is critical to provide a thermal gradient with a distinct "warm" and "cool" side.
    • Tropical species generally prefer temperatures of 80°F to 100°F (27°C to 38°C) and temperate species prefer 68°F to 95°F (20°C to 35°C). Semiaquatic turtles prefer a slightly lower range.
  • Housing requirements for reptiles include an appropriate enclosure and sources of light, heat, and water. Be sure to have the habitat completely ready and secure before bringing your pet home.
  • Feeding behavior and digestion are related to the environmental temperature. Because reptiles have a lower metabolism than mammals and other “warm-blooded” animals, they feed less frequently. 

Download the Complete Reptile Husbandry Guide, along with The Reptile Health Guide

the critter keeper husbandy guide.pdf

the critter keeper llc reptile health guide.pdf

Data adapted from the MSD Veterinary Manual

Avian Safety & Wellness

Pocket Pet Essentials

The Critter Keeper LLC Insider Tips

💡TCK Insider Tip: The "Faux Treatment" Trick for Flighty Pets

The Secret: If you have a pet that requires daily oral medication, subcutaneous fluids, or wound care, never let the only time you handle them be for the actual treatment.

Why it works: Animals are master pattern-recognizers. If every time you approach them with a towel or scoop them up, a stressful event happens, they will quickly learn to hide, scratch, or flee the moment you enter the room.

The Pro Move: Practice "phantom handling." Multiple times a day, go through the exact steps of their treatment routine; towel wrapping, lifting them to the counter, or gently touching their muzzle but substitute the needle or syringe for a high-value jackpot treat (like squeeze-tube treats for cats, freeze-dried liver for dogs, or a slice of banana for a reptile). By breaking the predictable pattern, you drastically lower their baseline anxiety when it’s time for the real deal.

💡TCK Insider Tip: The Bird & Reptile "Hidden Illness" Audit

The Secret: In the wild, exotic pets like birds, reptiles, and small mammals are prey species. Because of this, they are biological experts at masking pain, weakness, or illness until they are critically sick.

Why it works: You cannot rely on an exotic pet "acting sick" (like a moping dog or a vocal cat) to know when something is wrong.

The Pro Move: Build a digital gram scale into your weekly routine. Fluffing feathers or a bulky reptile frame can hide drastic weight loss from the human eye. Weighing your bird, lizard, or guinea pig at the exact same time once a week and logging it in a notebook is the single most effective way to catch internal illness early. A sudden drop of just 10% of their body weight warrants an immediate call to your exotics veterinarian, long before they ever start showing physical signs of distress.

💡TCK Insider Tip: The "Calm & Collected" ER Transition

The Secret: If a medical baseline check tells you it's time to head to the emergency room, the drive there can often spike your pet's stress so severely that it complicates their clinical presentation upon arrival.

Why it works: Pets feed entirely off our somatic energy, and high-stress transport (screaming, slamming doors, erratic driving) can artificially accelerate heart rates, cause heat stress, or worsen respiratory distress.

The Pro Move: >  Call Ahead: While one person drives, have the other call the ER to give them the exact vitals you just took (CRT, gum color, respiration). This ensures the triage team is waiting for you at the door.

  • Climate Control: Turn the AC on high or keep the car neutral,  never let a stressed animal overheat in a stuffy car.

  • The Silent Drive: Resist the urge to constantly loudly soothe or fret over them in a panicked voice. Play low-frequency, calming instrumental music, keep your voice low and rhythmic, and maintain a steady, smooth drive. Your calm composure is their chemical anchor.

💡TCK Insider Tip: The "Gauze-Only" Rule for Open Wounds

The Secret: When managing minor bleeding or flushing a fresh abrasion at home, the material you use to clean the area matters just as much as the disinfectant.

Why it works: Tissues, paper towels, and standard cotton balls are engineered to break down when wet. When rubbed or pressed against an open, sticky wound, they shed microscopic cellulose fibers, lint, and debris right into the tissue bed. This traps bacteria and creates a foreign-body reaction that slows down cellular healing.

The Pro Move: Keep a dedicated box of woven or non-woven sterile gauze pads in your medical toolkit. Gauze is structurally sound, highly absorbent, and leaves absolutely zero lint or fibers behind, ensuring the wound bed stays perfectly clean and optimized for rapid tissue regeneration

Preventative care advice

Regular vet check-ups, a balanced diet, and consistent exercise are key to your pet's long-term health. Ask your vet about preventative medications and dental care to keep them in top shape.

Understanding pet behavior

Learning your pet's unique body language and vocalizations can help you address their needs and potential issues more effectively. Positive reinforcement training can also strengthen your bond.

Partnering for your pet's well-being

At The Critter Keeper LLC, we are dedicated to supporting pet owners with reliable information and trusted services. Let us be your guide in navigating the wonderful world of pet care, ensuring your furry, scaly, or feathered family members thrive.

This information is for educational purposes and reflects general husbandry standards. It is not a substitute for professional veterinary advice, diagnosis, or treatment from a licensed veterinarian.